Shipping and returns
Free standard shipping in Australia
We offer free standard shipping on all our bracelets and bike accessories shipped within Australia. Our bikes are typically hand delivered free of charge, subject to location. Contact us to have a chat about the best we to receive your bike.
Should you wish to receive your items in a hurry (and who doesn't!?) you can select the express shipping option during checkout for an additional fee of AUD$12 (applies to items shipped within Australia only).
International shipping / 海外発送
For orders shipped to destinations outside of Australia we charge a simple, flat-rate shipping fee of AUD$15. This fee will be added during checkout.
Payment for all items is via credit card processed by Shopify, or through PayPal processed during checkout. You can use your PayPal account or if you don't have a PayPal account, don't worry you can still pay using your credit card processed through PayPal.
We offer a 60 day return policy on all our products unless stated otherwise in the product description. We hope this gives you the opportunity to have confidence in finding the right item for you. Items returned in original condition and packaging will receive a full refund excluding any amount paid for express or international shipping. All we ask is that you pay for the return postage which helps us to maintain value for money prices on all of our items.
Please note that items with personalised embossing may not be returned unless faulty.
To initiate a return simply complete the form on our contact us page, including your order number in the comments field and we will be in touch for full instructions on how to complete your return.